The ambulance company recently selected to take over for AMR at the end of the year is falling far short of expectations in a California county where it took over a similar contract in July.
Falck Alameda County received a letter this week from the Alameda County EMS Director, claiming the company has failed to meet numerous response time standards in both July and August, leading the county to fine falck $372,000.
EMS Director Lauri McFadden also wrote, "It is now clear there are deficits in your system. Non-compliance with response times requirements - particularly those pertaining to high priority requests for service - is a serious matter. this letter serves as notice of non-compliance and as a demand for a corrective action plan."
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