After navigating the closings, openings, supply shortages and staffing issues of the COVID-19 pandemic, local restaurants and retailers are emerging with a changed relationship with their customers.
Part of that change, particularly for restaurants, has been the rise of third party delivery apps. In the Central Valley, restaurants and grocers embraced the convenience of no-contact takeout and delivery option services like DoorDash, Grubhub and Uber Eats.
New data from the University of California, Riverside shows that app-based delivery services greatly boosted Central Valley restaurants, grocers and merchants across the region.
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